.: Answer THIS Quick or You’ll Lose Money
By:Donna Monday
Category:Home / Internet Marketing / Email
Imagine my excitement.
I had just signed up for an online advertising service that promised to drive a number of eager eyeballs to my new website.
I dutifully paid the monthly subscription fee through PayPal and followed the instructions the vendor gave on his Thank You Page to have him activate my account. I sent the email to the specific address he gave and I waited for a response.
And I waited.
And waited.
Uh oh. I got the dreaded MAILER DAEMON notice.
I sent my message out again to his administrative email address explaining that I was emailing him there because the original email had bounced back—unread.
I figured it must be that he’s busy and hasn’t had time to check all of his emails yet. I understand how busy things can get. Orders and inquiries pile up when you have a popular product or service. I was sure he was slogging his way through, but just hadn’t cleared his inbox.
So, I thought for sure I’d hear back from him if I sent my message to his alternative email. The one where he handles all of his administrative business.
Again, I waited.
And waited.
Finally, that message too bounced back—unread.
My excitement turned into disappointment.
Instead of participating in a cool advertising campaign, I was left with nothing but empty promises. Once I decided that things weren’t going to get any better, I reluctantly canceled my subscription.
The next thing I did was file a complaint with PayPal.
Because it takes 30 days for PayPal to investigate a complaint, as of this writing, I still don’t know if I’ll get my initial investment back, but I think there’s a 100% chance I’ll be reimbursed.
Good luck, PayPal getting a hold of this guy.
What a Dufus. He had me sold. I was excited to plunk down a monthly fee for his service. Instead, he blew it by not providing a PAYING CUSTOMER with even a small amount of courtesy by sending out an automated response.
I dunno. I just don’t get it. Maybe he has all the money he’s ever going to need, so no need to bother with those new people trusting that he’ll deliver the service he advertises. So what, if we spend our hard earned money on a service which he’s no longer interested in providing.
The worst part was that he NEVER ANSWERED his email. As far as I know, he never even knew I existed as a customer. I’m sure he’ll find out eventually when he reads his PayPal statement or (hopefully) gets his account shut down.
Let this be a lesson to anyone out there who sells products or services online that requires customer contact.
If you’re overwhelmed with orders, then set up an automated system.
If you no longer wish to be bothered providing customer service or having any kind of customer contact whatsoever, then please be responsible enough to take your order page down or shut down your payment processing account.
And most important of all: ANSWER YOUR EMAIL!
You’ll avoid being seen as a jerk who has ripped someone off because you’re too lazy or inconsiderate to conduct your business in a professional manner.
Oh yeah.
And you won’t have someone like me telling the world about how incompetent you are.
Article Source: http://www.articles32.com
© Donna Monday
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.: New Email Articles
1). Hot Subscribers For Your Opt In Email Marketing
Opt in email marketing is one of the most powerful affiliates internet programs promotion strategy. Email is still the easiest way to communicate globally. It is extremely cost-effective, because it is 100 % free. This makes the starting point of the opt in email marketing very promising.
2). Are You Keeping Your Online Business Profitable?
With spamming, email marketing becomes a disgraceful activity in the Internet. But with opt in list, online businesses can continue to boost their businesses through email marketing without having to worry about being accused of spamming
3). Got A Website? Leran How To Build And Manage An Opt List
Building and managing an opt in list is the ideal and simplest option to increase website traffic
4). 5 Benefits Of Making a Hyper Responsive Opt Work
Any business big or small must maximize marketing to get the message across
5). Five Top Methods To Leverage Channels Without Overspending!
Before revealing the secrets of the trades, here are myths and fallacies that need to be cleared before one indulges into building an opt-in list
6). Looking For The Ideal Business Partnership?
Opt in lists are not just ordinary mailing lists. It is the very core of an online business existence and survival
7). Do You Want To Utilize Uhe Secrets Of Opt In Lists?
Acquire an opt-in list now or generate one. Either way, you are reaching to people that can be your one of your treasured customers for a long period time.
.: Top Email Articles
1). Email Miscommunication is Too Easy!
We misinterpret, filter, or change 70% to 90% of what we hear. Communicating messages clearly, and in a format that the receiver will understand, is difficult. It’s easy to miscommunicate. By watching which words you choose, your message will be more clearly communicated.
Cause
Why does all this confusion occur? One of the many reasons is that people suffer from information overload.
2). Selling Yourself with Your Article Promotion
Selling Yourself with Your Article Promotion
3). How to Make a CSV file for your mailing list.
First lets look at WHAT it is, and Why would we want to make one?
CSV means Comma Separated Value, so that means; a ‘value’ that is separated by commas. It is usually made in XL or a txt file.
A ‘value’ is explained, in context below.
CSV files are the most common kind of format used by most software programs for importing data. This means that if we want to put several hundred names and addresses (values) into a “bulk mailing program” we can usually use a CSV file.
4). Navigate More Website Activity Through Email Newsletters To Visitors
When you own a business website, you may find if helpful to have a weekly or monthly newsletter full of useful information about your products. Newsletters can be a great way to navigate more website activity your way. Emailing weekly or monthly newsletters can be the best way to update or remind past visitors of your services or products. Extending special offers in those newsletters can generate more website traffic, purchases of services or products and possible referrals from the visitor’s friends and family.
5). Name Squeeze Pages – What Are They and Why Do You Need Them?
There are many terms that are used in the Internet marketing world. Some are confusing, and some are simple. Some are simple but made to sound confusing. Name squeeze is a relatively new term, but it’s a technique that has been around for quite some time.
6). Email Marketing: Affordable Internet Marketing Technique
Email marketing is labeled as a killer method when it comes to effective low-cost Internet marketing endeavors. This is because it is the most widely-used and has the best reputation in bringing targeted traffic to websites. It is used to stay in touch with your customers or prospective customers, send out invitations, or make special offers.
It's as easy as writing an e-mail that may be in a form of a newsletter or a plain announcement, and sending that to as many targeted recipients as possible.
7). A Good Letter Can Make You a Fortune in Direct Mail
Copyright 2006 Peter Woodhead
This is the seventh article in a series of ten.
Now we go back to Maxwell Sackheim. Sackheim is also well known for originating the "Book-of-the Month" club. So what can you learn from Sackheim's Book-of-the-Month club? More than you think. People are lazy. Getting people to take any sort of action is not easy. That's why much of advertising uses deadlines and limited time offers.