.: Email Punctuation Matters
It’s important to convey a professional impression when you send email messages. This includes using proper punctuation. With email, there’s a temptation to just dash off a message without regard to any of the rules of proper language.
But, remember – you may have never met the person you’re emailing. In that case, the recipient of your message is forming judgments about you based solely on your email.
Example
You may still be thinking that punctuation doesn’t matter that much. How much difference can a few commas and periods make, anyway?
Here is a fun illustration to demonstrate the importance of punctuation. See for yourself just how important those little dots and dashes of punctuation can be!
The following two “Dear John” letters are exactly the same (word for word). The only difference is how they are punctuated.
Punctuation Makes a Difference
Version One
Dear John:
I want a man who knows what love is all about. You are generous, kind, thoughtful.
People who are not like you admit to being useless and inferior.
You have ruined me for other men. I yearn for you. I have no feelings whatsoever when we’re apart. I can be forever happy—will you let me be yours?
Gloria
#####
Punctuation Makes a Difference
Version Two
Dear John:
I want a man who knows what love is. All about you are generous, kind, thoughtful people, who are not like you. Admit to being useless and inferior.
You have ruined me. For other men, I yearn. For you, I have no feelings whatsoever. When we’re apart, I can be forever happy. Will you let me be?
Yours,
Gloria
#####
I’m sorry to say the source of this delightful example is unknown. I’ve tried to track down the author. If you have information, please send it to: kelly@keepcustomers.com. Thanks!
You’ve heard the following cliché before. “You never get a second chance to make a good first impression.” Think about how this applies to email. You want to make a good impression on your customers, colleagues, staff, and boss. So, make sure your messages are punctuated properly!
Article keywords: email, commmunication, business, marketing, customer service
Article Source: http://www.articles32.com
Kelly J. Watkins, MBA, Louisville, KY. Visit: www.KeepCustomers.com to order, Email Etiquette Made Easy (a comprehensive guide filled with exercises & examples) or for tips on communication & customer service! (812) 246-2424 or kelly@keepcustomers.com.
.: New Business Articles
1). Learn How You Can Not Make Money From A Home Business Online
There are ways to make money online. But there some steps to know how to do not make money online. See it here.
2). The Starting Point To A Successful Internet Home Business
The beginning steps to developing a successful internet home business.
3). Internet Marketing And Education
What is the necessary education of a new Internet Marketing?
4). Choosing the Most Appropriate Microsoft Training Course
There are a large array of courses available for those who wish to improve their proficiency in Microsoft Office or Windows Training. Whether you are an individual or part of a business the difficulty is often matching your requirements with the most suitable course.
5). Work At Home Institute
What means a work at home institute part time? This article deals about it.
6). Dangers in Contract Negotiations With Non-English Speaking Consumers
Basic of contract negotiation laws with non-English speaking consumers in California.
7). Leading-Edge Wholesale Distributor Tips
Profitable tips to enhance your wholesaling diligence with initial and re-current e-commerce product line
.: Top Business Articles
1). Dealing with Difficult People: 27 Secrets & Strategies You Can Apply Today
Copyright 2006 Colleen Kettenhofen
“No one can get your goat if they don’t know where it’s tied up.” Zig Ziglar
1. Listen more effectively. Listening is the number one tool in communication, especially when dealing with difficult people.
2. Step back and analyze the situation from an outside perspective. When we are less emotionally involved and “cool our jets,” the answers come for how to effectively deal with them.
2). The Grumbling Gut
The Grumbling Gut
3). The Five Fatal Diseases
The Five Fatal Diseases
4). Lose Weight but don't skip breakfast
Lose Weight but don't skip breakfast
5). "Starbucks-China" Blend: A Slam Dunk Grande
Admittedly, there are few genuine “can’t miss” propositions. But I’ve got one for you, Starbucks in China. Giant corporations being granted carte blanche in a totalitarian environment are reminiscent of an age when kings granted exclusive licensing for fur trapping. Starbucks has the product, the relationships, and with some nimble campaigning they’ll have the ubiquitous branding in no time.
6). Contact Lenses or Spectacles?
While plenty of people still wear glasses, there seems little doubt that they’re on the way out. There’s no doubt that putting them in and taking them out can be scary at first, but once you’re used to it they are much more convenient than having bulky glasses on your face, not to mention almost invisible, even to people who get close to your eyes.
Vanity isn’t the only reason to wear contact lenses, though.
7). 64 Testimonials That Say Bioperformance Works
Since its founding, BioPerformance is now the fastest growing Network marketing Company in America and has paid out more commissions in its first 11 weeks than any other company in the same time period in the history of the Network Marketing Industry. Many who are standing at the sideline wondered if the product really works. The Proof Is In The Pudding.