.: Live Operator VS. Voicemail Study
By:Specialty
Category:Home / Marketing / Public Relations
Specialty Answering Service, the leading internet based live operator answering service, released today an independent study showing the ineffectiveness of voicemail versus call center applicatons. The study showed that over 70% of callers do not leave messages on voicemail.
It is very hard to imagine that many businesses are losing seven out of every ten calls. Based on these findings, a few extra budgeted dollars to utilize a call center a month would generate extra revenue for a company through increased call volume. Even though voicemail is still an acceptable way of managing incoming telephone calls, it costs companies millions of dollars in lost business.
Alex Drumheller of Specialty Answering Service was not surprised with the findings. "We have known for years that people are three times more likely to leave a message with a live person than they would with voicemail. Voicemail is killing businesses," Drumheller said. "People look at voicemail as a cheap alternative. It may be cheap, but it is not inexpensive."
Specialty Answering Service has seen first hand the effectiveness if a live voice answering your phones. The study has reinforced how valuable a live answering service is in today's environment.
Article keywords: Answering Service, Call Center
Article Source: http://www.articles32.com
.: New Public Relations Articles
1). Here You Will Learn The Secrets Of Writing A Good Press Release
Press Release are a good way to get your home page known to the public. But first of all you have to know the secrets of writing a good press release.
2). PR Can Be a Useful Tool for Small Business Owners
While small busines owners often cannot afford a comprehensive PR campaign, they can take strategic steps to successfully market themselves and build publicity that do not have to cost a lot of money.
3). Celebrating a Holiday? Write a Press Release
How to use press releases during the holidays to get more free publicity
4). Time to Rethink Your Holiday Schedule
How to use editorial calendars to gain free publicity
5). Guerrilla Marketing
How you can use guerrilla marketing, tips, tricks and ideas that will help you make money and sell online.
6). Your Expertise is Boring!
I see your lips moving, but all I hear is “Blah, blah, blah, blah, blah.” I know it’s not what you want to hear, but quite simply, if you are a speaker, author, consultant or other "expert" I see being interviewed by the news media, your expertise just isn’t very interesting. Information is a dime-a-dozen and yours is no different.
So in this age of round-the-clock, on-demand, blue tooth, on line, high def.
7). One of America's brightest leaders and thinkers
Marshawn Evans, J.D., has garnered a reputation as an inspiring, articulate and intelligent orator. In the same mode as multitalented trailblazing women such as Oprah Winfrey, Katie Couric, Tyra Banks and Kimora Lee Simmons, Marshawn is a: media personality, distinguished entrepreneur, passionate youth advocate, inspirational speaker and up-and-coming litigator.
.: Top Public Relations Articles
1). How to Become the Most Interesting Conversationalist Around
Learn exactly how to become the most interesting conversationalist around - and attract people like never before!
2). Send Business greeting card this holiday season
The holiday season is around the season. There are lots of cards and gifts being exchanged, with lots of money being spent in the air. This is the season to be jolly, and also to make others jolly through greeting cards and phone calls.
When the holiday season comes, one starts deciding on whom to send business greeting cards to, and on whom not to send cards to.
3). What Impression do you leave your clients?
Impressions, as we all know, are blurry ideas in which confidences are given. Marketing materials such as business cards, posters, postcards, flyers, brochures and catalogs must satisfy the customer’s confidences even at the very first sight of the material.
Catalogs, for instance, must leave a lasting and positive first impression. Before they can encourage potential readers to read on, they must entice them first to come closer and take a look at them.
4). Smashing the Myth of the Press Release
A musician spends years honing his craft. He writes world-class songs and performs them in a manner that moves his listeners to tears. He records a demo tape and sends it to record labels. He gets a contract and becomes rich, famous and adored.
The lesson: demo tapes are the secret of becoming a famous musician.
Wait, you say, the demo tape was just a tool, just his way of conveying his talent.
5). Public Relations - and what it means for your Franchise
The First Rule for building a Successful Franchise Business is to establish a great PR operation. You need to build a good reputation and as quickly as possible.
You have to understand the value and the overwhelming benefits that flow from having an impeccable, transparent and reliable reputation so make this a major goal, as the continued success of your franchise business depends on it.
6). Three Golden Rules of Using Autoresponders
Autoresponders are a perfect way to increase traffic to your site saving YOU many valuable hours...
7). 3 Ways To Become A Media Bimbo
Bimboism is rampant in today's media climate where those who do get their fifteen minutes of fame squander it with empty words and idiotic antics. Think about how much of YOUR time is wasted when you watch TV, listen to the radio or read newspapers or magazines. How long do you stay with a story if it's not pertinent to your interests or if the interviewee is dull? With so much competition for your attention it's easy to move on to the next best thing.