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1). How VoIP Is UsedWhile there are a number of ways that VoIP is currently being used, most individual callers fall into one of three categories: ATA, IP Phones, and Computer-to-Computer.
ATA or Analog Telephone Adaptor, is the most common way of using VoIP. This adaptor actually allows you to hook up the phone, which is already in your house, to your computer, and then to your Internet connection.
2). Interactive Voice Response
As the user's interaction with the database is predetermined by what the IVR system will allow the user access to, IVR technology does not require human interaction over the telephone. Example, banks and credit card companies use IVR systems because their customers can receive up-to-date account information instantly and easily without necessarily speaking to a person.
3). VOIP FOR ENTERPRISE
Why choose VoIP? Two reasons, 1) properly chosen and implemented, IP solutions for key business apps (interoffice voice networking, remote agent/home worker, IP PBX/LAN telephony, etc.) are cheaper to operate, maintain, and upgrade than comparable solutions using switched digital or analog phone service. 2) IP solutions are also more powerful, flexible, feature-rich, and interesting than conventional stuff.
4). What are the technical differences between traditional phone system and VoIP system?
The current phone system relies on a reliable but largely inefficient method for connecting calls known as circuit switching. This technique, which has been used for over 100 years, means that when a call is made between two people, a connection is maintained in both directions between callers for the duration of the call. This dual directional characteristic gives the system the name circuit.
5). VoIP is Gaining Popularity in Asia
Internet telephony is now a billions business in Asia and is expected to grow by at least 20 per cent annually. Enterprises who initially wary of VoIP due to reliability and investment seems to have finally overcome their initial resistance.
Major countries in Asia such as China, Japan, India and Singapore have taken significant steps for VoIP implementation for enterprises.
6). VoIP 101: Voice over IP for Beginners
What is exactly VoIP?
Most people are familiar with NetMeeting and other software that let you talk to others over the internet. VOIP (Voice over Internet Protocol) is similar. However, it also uses your phone - the interface we are all familiar with.
Instead of connecting your phone to the wall, you connect it to a box either the VoIP company provides or you buy on your own.
7). News and the Internet
The use of online news sites have been extremely popular in the way the average internet user is able to keep up with the news on the internet, without the hassle of having to buy a newspaper, turn on the television, or the radio.
It is perhaps the most convenient way an Internet user can get his/her news on the Internet. Most of the major news organizations have online versions of their news on the Internet.
8). IP PBX and Its Uses
The integrated voice features, for example unified messaging and "click-to-dial", became available with circuit-switched PBX systems. Complex coordination of voice and data networking environments are required. IP network level however, eliminates much of this complexity, attaining results which are lower costs from consolidating equipment and rapid integration with business applications.
9). Outsourcing IT - Is it the best option for your organization?
Is there really a need to outsource your organization's IT workings? Won't it be better if the organization can have a direct internal control over the IT operations, instead of relying on a 3rd party to help you decide what is best for your company?
Well, the decision to outsource often just falls back on the few crucial considerations, as stated.