.: Business Communication Top Related Articles
1). How to Make Friends and Avoid Enemies
Over the past few years an epidemic of rudeness has swept America. Here's how to stop the disease.
1) Acknowledge people. Answer the phone. Return phone calls. Listen carefully when people talk to you. Be an active participant in conversations. Never use your cell phone when with others, especially in restaurants or other public places. Remember: acknowledgment satisfies a basic human need.
Article tags: communication, effective dialogue, business communication, respect, disrespect
2). E-Mail 101: The Dos and Don’ts
Copyright © Shaun R. Fawcett
You would be amazed at some of the pure gibberish that arrives in my e-mailbox on a regular basis.
I first published a version of this article three years ago, but based on what comes into my e-mailbox every day, many people need a refresher on the basics of composing e-mails.
When sending e-mail, some folks seem to think that because they aren’t dealing directly with another person (or as directly as they would be face-to-face or by telephone), all forms of civility and basic respect for the other person (i.
Article tags: write e-mail, how to write e-mail, e-mail communication, business e-mail, how to write business e-mail, business communication
3). How to Deal With "No"
No one likes rejection. And yet it happens. Here's how to make the most of it.
> Accept It
Recognize that it is impossible for everyone to say "yes" to everything. Thus, rejection is an expected byproduct of making an offer or asking for something.
Some people make rejection part of their sales strategy. That is, they deliberately send out a flood of requests, knowing that most of them will be rejected.
Article tags: communication, effective dialogue, business communication, steve kaye
4). Check Your Communication Skills
Use this check list to assess your communication skills.
Focus
* Do you pay complete attention to others when they are speaking? (A wandering focus discourages open communication.)
* Do you manage your thoughts during a conversation, focusing them on understanding what the other person is saying? (Effective listening requires more concentration than any other form of communication.
Article tags: communication, effective dialogue, business communication, steve kaye
5). 6 Steps to Effective Communication
Effective leaders are known for being excellent communicators. Here's what to do.
1) Avoid "Not." Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you say, "I can't," you appear helpless and ineffective. Instead, talk about what you can do and what you want.
Article tags: communication, effective dialogue, business communication, steve kaye
6). The Power of Podcasting: What Exhibitors Need To Know
What's the most precious commodity in the world? Nope. Not gold. Not platinum. Not uranium. Not diamonds. The most precious commodity in the world is not something you can mine, or harvest, or hoard in safety deposit boxes.
The most precious commodity is something you have an almost endless supply of. Major industries go out of their way to get it from you.
Article tags: trade show marketing, trade show planning, podcasting, business podcast, business communication, trade show books, booth staff training, boothmanship, meetings, events
7). Achieve Success with Positive Communication
Use these six strategies to communicate effectively.
1) You can accept anything without agreeing with it. Thus, acknowledge amazing requests and outrageous statements with responses such as:
"That's an interesting idea."
"That's a novel request."
"What an intriguing question."
Use this as an opportunity to understand what the other person is saying.
Article tags: business communication, workplace communication, communication skills, positive communication
8). How to Lose Friends and Make Enemies
Over the past few years an epidemic of rudeness has swept America. Here's how to perpetuate the disease.
1) Ignore people. Don't return phone calls. Never answer the phone. Don't listen when people talk to you. Talk on your cell phone when with others, especially in restaurants or other public places. Don't acknowledge that others exist. The greatest insult that you can give someone is to ignore the person.
Article tags: communication, effective dialogue, business communication, respect, disrespect
9). How To Use Web Forums To Build Your Business
This article will teach you how to use forums to network, to build traffic, to learn about new opportunities in your industry niche, and to interact with industry experts.
Article tags: forums, experts, web traffic, business communication
10). Amazing Quotes from Clients
No doubt you've collected memorable quotes from your job or business. Here are some of the amazing things people have said to me since I started my business in 1992. And, yes, all of the quotes are true.
"Paying these royalties is a real hassle."
> Comment: You can't judge a book publisher by the cover.
"I know that you're a much better speaker,.
Article tags: leadership, business communication, winning trust, effective meetings, business questions
11). Top Three Things To Look For In Soundcards
If you remember the days of Atari and “Pong,” you probably also remember the personal computer’s first sound: beep. Yes, you are correct, in the early stages of computing, computers were only able to utter a beep.
Article tags: business communication
12). Communicating CEOs
I see a PR firm has done a survey on the amount of time Canadian CEOs spend on communication. According to the survey, CEOs spend almost half of their time on communication.
I think we're supposed to be impressed that CEOs spend that much time on communication. But, quite frankly, what else does a CEO do? And, if you consider both direct and indirect communication, wouldn't that be more like 90%?
So, what do CEOs do, and how much of that involves communication of one kind or another?
Well, they make decisions.
Article tags: ceo, ceos, senior managers, executives, communication, business communication
13). 10 Reasons Presentations Are Your Best Marketing Tool
10 Reasons Presentations give you the advantage when marketing your professional service or product.
Article tags: presentations, business communication, marketing, speaking, entrrepreneurship, professional services
14). How to Say "No"
Here's how to say "no" with class and respect.
> Be Courageous
Some people feel afraid to say "no." They may either expect a hostile reaction or they want to be helpful. As a result, they end up inconveniencing both themselves and other people.
Recognize that it is okay to say "no." In fact, most people would rather receive a solid "NO" than an insincere "yes.
Article tags: communication, effective dialogue, business communication, steve kaye
15). Your Business Plan: 9 Places To Look For A Great Opening Line
There it is. That blank screen with the little blinking line. And everything sounds so mundane.
Jake’s Bakery will serve the best cakes in the county. (Yawn.)
I researched the industry and found that it is fail-proof. (Yawn.)
We came together to form a really good business. (Yawn.)
It’s kind of like, “Hey, what’s your sign?” Everybody knows why everybody is here, but can’t I come up with a better opening line?
Even the most prolific writers get blank screen-itis.
Article tags: business plans, business presentations, business communication, business finance