.: Managing Employees Top Related Articles
1). Dealing with Difficult People: 27 Secrets & Strategies You Can Apply Today
Copyright 2006 Colleen Kettenhofen
“No one can get your goat if they don’t know where it’s tied up.” Zig Ziglar
1. Listen more effectively. Listening is the number one tool in communication, especially when dealing with difficult people.
2. Step back and analyze the situation from an outside perspective. When we are less emotionally involved and “cool our jets,” the answers come for how to effectively deal with them.
Article tags: dealing with difficult people, difficult people, communication, conflict resolution, communication skills, managing employees, how to deal with difficult people, dealing with difficult boss, difficult co-worker
2). Managing Change In The Workplace
The Only Constant Is Change -- Here's How To Deal With It As A Manager
Article tags: managing change, change management training, managing change in the workplace, managing employees
3). Conflict Mistakes
One of the questions I receive most often from my newsletter subscribers is what do I do when I've "blown it?" As one good friend said: "I forgot all the great ways I know to address a conflict. I reprimanded an employee by basically attacking her character. I did apologize, and, thankfully, she is not quitting. But things feel awkward, and I'm wondering if there's something I can do to help the situation besides apologize.
Article tags: conflict, making mistakes, apologizing, managing employees, aikido, workplace conflict, creating a positive work environment